For long-term residents staying 14 nights or more (Weekly Rate), a holding deposit of one weeks rent is required. If you do not check-in on the date stated in your booking, your booking will be cancelled and your holding deposit will not be returned to you.
Residents staying less than 14 nights (Daily Rate) who cancel 48 hours* prior to arrival will receive a refund of all money paid minus 1 night. No refunds will be given for cancellations of less than 48 hours* prior to arrival. Furthermore, following your arrival no refunds will be given for early departure of your booking.