What behaviours could lead to the termination of a volunteering placement?

The vast majority of volunteering placements are positive experiences and end successfully. Our aim is always to support volunteers, provide guidance where needed, and resolve concerns through open communication whenever possible.

The behaviours that may lead to a volunteering placement being reviewed or terminated are often the opposite of the values and standards we expect within the LHA community.

Examples of behaviours that may result in the termination of a volunteering placement include, but are not limited to:

• Serious or repeated breaches of the Volunteer Agreements or Code of Conduct.
• Aggressive, threatening, intimidating, discriminatory, or abusive behaviour towards residents, guests, volunteers, or staff.
• Engaging in illegal activities or the use, possession, or distribution of illegal substances.
• Deliberate damage to hostel property or the property of others.
• Serious breaches of health and safety procedures.
• Misuse of confidential information.
• Repeated failure to carry out agreed volunteering duties without reasonable explanation.
• Repeated unwillingness to accept reasonable feedback, guidance, or support regarding conduct or duties.
• Raising concerns in a deliberately dishonest, malicious, or inappropriate manner rather than through the appropriate channels.

Where concerns arise, we will usually seek to discuss the situation with the volunteer first and provide an opportunity for improvement where appropriate. However, some behaviours may be considered sufficiently serious to require immediate action.

Ultimately, we want LHA to remain a safe, welcoming, and respectful environment for everyone. Volunteers who act with kindness, respect, honesty, and consideration for others are unlikely to encounter any difficulties and often have a rewarding and enjoyable experience with us.